Shipping policy
Thank you for shopping at Victoria's Cleaning and Janitorial Service. We are committed to ensuring your professional cleaning supplies reach you safely and efficiently.
1. Order Handling Time
- All orders are typically processed and prepared for shipment within 1-2 business days (Monday – Friday, excluding public holidays).
- A tracking number will be sent to your email once the order has been dispatched.
2. Transit Time & Shipping Rates
We currently ship within the United States via reliable carriers such as UPS, FedEx, or USPS:
We currently ship within the United States via reliable carriers such as UPS, FedEx, or USPS:
- Standard Shipping: Estimated delivery within 3-5 business days.
- Shipping Costs:
- Orders of $50.00 and above: FREE Shipping.
- Orders under $50.00: A flat rate of $9.90 applies.
- Note: Larger items, such as Janitorial Carts, may require additional handling time due to their size and weight.
3. Shipping Destinations
- Currently, we only ship to the Contiguous United States (lower 48 states).
- We do not offer shipping to Alaska, Hawaii, Puerto Rico, or international addresses at this time.
4. Order Tracking
Once your package is on its way, you can monitor its progress using the tracking link provided in your shipment confirmation email.
Once your package is on its way, you can monitor its progress using the tracking link provided in your shipment confirmation email.
5. Damaged Shipments
If your items arrive damaged during transit, please contact us within 48 hours of delivery at info@victoriacleaningservices.co with photos of the packaging and the damaged products.
If your items arrive damaged during transit, please contact us within 48 hours of delivery at info@victoriacleaningservices.co with photos of the packaging and the damaged products.